Two years ago, I wrote an essay, "Security Doesn't Scale!" Today, I'm here to tell you that's no longer true.
After countless hours in Security Operations Centers (SOCs), analyzing mountains of data, and saving our customers millions in program spend, we understand what’s needed to level up the security program. The missing piece? Intelligent automation that actually works.
With that in mind, I'm thrilled to announce our newest breakthrough: The HiveWatch® AI Operator, built in collaboration with Anthropic.
Think of the AI Operator as your SOC's tireless assistant – one that never sleeps, never takes breaks, and never misses an incident. The AI Operator works within the HiveWatch® GSOC Operating System (OS) to detect and respond to security incidents in real-time, following your organization’s customized security protocols.
Among its many capabilities, the AI Operator is able to verify alarms, review camera footage, add notes to incidents, dispatch guards, resolve incidents, and escalate high-priority events to its human supervisors – with endless possibilities to grow these capabilities. This sophisticated AI analyzes security feeds in real-time and maintains meticulous incident records, effectively eliminating human error.
The AI Operator is a force multiplier that reduces operator turnover, missed incidents, and cost, ultimately allowing the team to focus on more impactful and preventative initiatives to reduce risk for the business and keep assets and people safe.
No more missed incidents. No more operator burnout. No more choosing between coverage and cost.
Let me be clear: This isn't necessarily about replacing human operators. It's about elevating them. It’s about scaling your security operations without scaling headcount.
While the AI Operator handles routine surveillance and dispatch, your security professionals can focus on what humans do best – handling emergent/active threats, strategic thinking, complex decision-making, and proactive threat prevention.
When you're building something revolutionary, you use the best.
Anthropic's Claude models represent the cutting edge of AI technology, and their commitment to safety and privacy matches our own. Their technology is trusted in classified environments through their collaboration with Palantir and AWS – and now that same enterprise-grade security is available through HiveWatch.
The combination of Anthropic's advanced AI capabilities and our deep security expertise ensures the AI Operator continually evolves to meet the complex demands of modern security operations. Unlike companies starting from scratch, we're not just developing AI; we're teaching it with decades of collective security experience and real-world incident data from our own operations center.
Here's our secret sauce: We run our own GSOC at HiveWatch headquarters powered by the HiveWatch GSOC OS. We use our product daily, refining prompts and feeding real-world insights back into the system. We're not just developers – we're practitioners. This hands-on experience means we're building solutions that work in the real world, not just in theory.
"For years, the security industry has thrown around 'AI' as a buzzword. Today, we're showing what AI can actually do in practice."
For years, the security industry has thrown around "AI" as a buzzword. Today, we're showing what AI can actually do in practice. The HiveWatch AI Operator isn't just another tool – it's a force multiplier that finally lets security programs scale effectively.
The conversation with the C-suite is no longer about doing more with less. It's about how security can elevate the entire business.
Now comes the fun part. To ensure the highest level of service and support during our initial rollout, we're limiting access to a select group of forward-thinking security leaders. We're already building a waitlist of interested organizations, and I expect it to grow quickly.
Ready to see the future of security operations?
Schedule a demo of the new product to secure your spot in our initial deployment. Your security program won't look the same after this.