Product Updates

Product Feature: QuickReport

Giving a new meaning to the phrase, “See something, say something,” now HiveWatch is helping to empower employees to report incidents directly from their mobile devices.

Introducing our latest feature: QuickReport in the HiveWatch® GSOC Operating System (OS).

Easily download QR codes directly from the GSOC OS and place them throughout your facilities, allowing employees to report incidents they observe during their shifts. HiveWatch’s incident submission portal enables users to report incidents efficiently, providing options to add detailed descriptions, attach media, and remain anonymous if desired.

How QuickReport helps security pros:

  • Gain more insights about the security of a facility through employee participation
  • Filter incidents by location, reporting time, incident type, and more, so that you can better plan for additional coverage and resource allocation
  • Foster a culture of security and safety by empowering employees to report incidents

How QuickReport works:

  1. Create QR codes through the GSOC OS, and place them throughout your facility
  2. When an employee sees an incident occurring, they can scan the QR code and pull up a submission portal to provide info
  3. Information that can be included: personal information (optional), customized incident categories, detailed incident description, media attachments (such as photos / video)
  4. Submitted incidents are sent to the security operations center for operators to triage and respond to according to pre-established standard operating procedures (SOPs).

Empower your employees to report incidents in real-time on their mobile device using a simple QR code.

Click here to learn more about the QuickReport feature. 

Schedule a demo of the HiveWatch® GSOC OS here. 

Topics:

Jenna Hardie
Jenna Hardie

Jenna Hardie is senior manager, content and PR, for HiveWatch, a physical security software company reimagining how organizations keep their people and assets safe. Hardie has worked in the physical security, cybersecurity, and high-tech space for nine years, driving brand awareness, media relations, marketing, and communications initiatives.

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