Industry Expertise

HiveWatch Head of Product: Why We Chose Claude to Power the AI Operator

 AI and Physical Security, Tech start up

As a physical security startup building an AI Operator, we understand the importance of selecting the right foundational AI model. Our product analyzes security camera feeds and executes standard operating procedures (SOPs) based on detected threats, requiring sophisticated analysis capabilities and enterprise-grade security. After a rigorous and comprehensive evaluation, we chose Anthropic's Claude as our core LLM. 

Here's why.

Performance and Scale

Claude's efficiency-to-cost ratio immediately stood out. When processing thousands of video streams and running continuous threat analysis, this efficiency translates directly to our ability to offer competitive pricing while delivering high-quality, accurate analysis that our customers can rely on and afford.

Claude's large context window was another key factor. Security incidents often require extensive contextual understanding – from facility layouts to specific SOPs to historical patterns. The ability to provide this rich context to our model ensures more accurate threat assessment and response.

Enterprise Security Infrastructure

Anthropic's powerful security infrastructure was most critical to our decision. Their system architecture ensures complete data partitioning between customers and Anthropic, which is essential for our enterprises that handle sensitive security operations. Claude's Department of Defense clearance further validates its suitability for high-stakes security applications.

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Partner Support

Anthropic demonstrated interest in video analysis use cases, and their responsive support team gave us confidence in building our core product on their infrastructure. Their team has provided valuable insights for optimizing video feed analysis and threat detection algorithms.

Results

Since implementing Claude, the HiveWatch® AI Operator has achieved near-instant response times to potential security threats while maintaining exceptionally high levels of analysis accuracy. This allows our customers to significantly expand their security coverage without proportional increases in headcount or training overhead, providing a sense of security and peace of mind.

The decision to build on Claude has proven fundamental to delivering on our promise of enabling scalable, reliable, and instant security responses for enterprise GSOCs.

Interested in experiencing the benefits of the HiveWatch® AI Operator for your security operations? Join our waitlist to be among the first to access this innovative solution.

Topics: Artificial Intelligence, Customer Experience, Hybrid Work, Technology

Jordan Hill
Jordan Hill

Jordan Hill is the Head of Product at HiveWatch. As a DeepTech Product Innovator, he focuses on bringing a fresh perspective to complex industries through data. Jordan holds a B.S. in Physics and a B.A. in Government and Politics from the University of Maryland, at College Park. He is most proud of his time leading Engineering teams to solve impossible problems as a Program Manager at Bird Rides, but even more so his time as an advisor/mentor to early stage founders.

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